Refund and Returns Policy
Thank you for shopping at connectprinter.com. We want you to have a smooth and satisfying shopping experience. Please read our refund and return policy carefully to understand how we handle returns, replacements, and refunds.
Returns
If you are not fully satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it.
Items that are damaged due to misuse, missing parts, or not in their original condition may not be eligible for return.
How to Request a Return
To request a return, please contact our support team with your order number and reason for return. Once your return is approved, we will provide you with the return instructions and address.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund. If approved, your refund will be processed to your original payment method within 5 to 7 business days.
Please note that shipping charges are non-refundable, and you will be responsible for return shipping costs unless the item was defective or incorrect.
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us within 7 days of receiving your order.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account or contact your payment provider. It may take some time before your refund is officially posted. If it has been more than 10 business days and you still have not received your refund, please contact us.
Contact Us
For any questions about returns, exchanges, or refunds, feel free to reach out through the contact section on our website. Our team is here to assist you. https://connectprinter.com/contact-us/
Your satisfaction is important to us at connectprinter.com, and we appreciate your trust in shopping with us.